Terms of Service

Last Updated: December 14, 2024

Important: By using Neural Draw AI, you agree to these terms. Please read them carefully before using our service.

1. Acceptance of Terms

By accessing or using Neural Draw AI (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Neural Draw AI is an AI-powered diagram generation tool that integrates with Google Workspace (Google Docs and Google Slides). The Service allows users to create professional diagrams through natural language descriptions.

2.1 Service Features

3. User Accounts and Registration

To use Neural Draw AI, you must have a valid Google account. By using the Service, you represent that:

4. Pricing and Payment

4.1 Free Trial

New users receive 5 free diagram credits upon installation to evaluate the Service.

4.2 Paid Services

After using your free credits, you may purchase additional diagram credits:

4.3 Payment Processing

All payments are processed securely through PayPal. By making a purchase, you agree to PayPal's terms of service and privacy policy.

4.4 No Refunds

All purchases are final. We do not offer refunds for unused credits. However, credits never expire and remain available for future use.

5. Acceptable Use

5.1 Permitted Use

You may use the Service for lawful purposes to create diagrams for:

5.2 Prohibited Use

You agree NOT to use the Service to:

6. Intellectual Property

6.1 Service Ownership

Neural Draw AI, including all software, designs, text, graphics, and other content, is owned by us and protected by intellectual property laws.

6.2 User-Generated Content

You retain ownership of the diagrams you create using the Service. By using the Service, you grant us a limited license to:

6.3 AI-Generated Content

Diagrams generated by our AI are created based on your input. While you have the right to use these diagrams, we make no guarantees that the generated content is free from third-party rights.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

7.1 Data Storage

8. Service Availability

8.1 Uptime

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to:

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Important: AI-generated diagrams may contain errors or inaccuracies. You are responsible for reviewing and verifying all diagrams before use.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Neural Draw AI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

12. Third-Party Services

The Service integrates with and relies on third-party services, including:

We are not responsible for the availability, policies, or practices of these third-party services.

13. Termination

13.1 By You

You may stop using the Service at any time by uninstalling the add-on from Google Workspace. Unused credits will remain available if you reinstall later.

13.2 By Us

We may suspend or terminate your access to the Service if:

14. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

Your continued use of the Service after changes constitute acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

16. Dispute Resolution

16.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@neuraldraw.ai.

16.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration, except where prohibited by law.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Neural Draw AI regarding the Service.

19. Contact Information

For questions about these Terms, please contact us:

20. Acknowledgment

By using Neural Draw AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.