Privacy Policy

Last Updated: December 14, 2024

1. Introduction

Neural Draw AI ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains:

• What information we collect
• How we use your information
• How we protect your data
• Your rights and choices

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

• Usage Data: Diagram types generated, feature usage patterns
• Technical Data: Browser type, device information, timestamps
• Error Logs: Technical errors for troubleshooting

2.3 Information We Do NOT Collect

• We do NOT access your Google Drive files (except diagrams you explicitly create with our service)
• We do NOT read your emails or calendar
• We do NOT track your browsing history outside our service
• We do NOT collect sensitive personal information (health, race, religion, etc.)

3. How We Use Your Information

3.1 Service Delivery

• Process your diagram generation requests
• Authenticate your access to the service
• Manage your diagram credits
• Store diagram metadata in your Google documents

3.2 Payment Processing

• Process purchases through PayPal
• Track transaction history
• Allocate diagram credits to your account
• Prevent fraud and abuse

3.3 Service Improvement

• Analyze usage patterns (anonymized)
• Improve AI model performance
• Fix bugs and technical issues
• Develop new features

3.4 Communication

• Send service-related notifications
• Respond to support requests
• Notify about important updates or changes

4. How We Share Your Information

4.1 Third-Party Service Providers

We share your information with trusted third-party providers who help us operate the service:

4.2 We Do NOT Share Your Data For

• Advertising or marketing by third parties
• Sale to data brokers
• Unrelated commercial purposes

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or abuse
• Protect user safety

5. Data Storage and Security

5.1 Where We Store Data

• User Preferences: Google Apps Script User Properties (in your Google account)
• Diagram Metadata: Google Document Properties (in your documents)
• Credit Information: Google Apps Script Script Properties (shared storage)
• Payment Data: PayPal's secure servers (we don't store credit card information)

5.2 Security Measures

• Encryption: Data transmission uses HTTPS/TLS encryption
• Authentication: Google OAuth 2.0 for secure login
• Access Control: Strict access limits to your data
• Regular Updates: We maintain security patches and updates

5.3 Data Retention

• Diagram Descriptions: Processed in real-time, not permanently stored
• Diagram Metadata: Stored in your documents (you control deletion)
• Credit History: Retained for billing purposes (minimum 7 years for tax compliance)
• Usage Logs: Retained for 90 days for troubleshooting

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access: View what personal data we have about you
• Correction: Update or correct your information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from non-essential communications

6.2 How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: support@neuraldraw.ai
• Subject Line: "Privacy Rights Request"

We will respond within 30 days of receiving your request.

6.3 Uninstalling the Service

You can stop using Neural Draw AI at any time by:

1. Removing the add-on from Google Workspace
2. Deleting diagrams from your documents
3. Contacting us to delete your account data

Note: Unused credits will be preserved if you reinstall later.

7. Cookies and Tracking

7.1 What We Use

• Essential Cookies: Required for authentication and service functionality
• Google Analytics: Anonymized usage statistics (if enabled)

7.2 What We Don't Use

• Third-party advertising cookies
• Cross-site tracking
• Behavioral profiling

8. Children's Privacy

Neural Draw AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses with service providers
• Compliance with GDPR and other privacy regulations
• Adequate security measures during transfer

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to delete personal information
• Right to equal service and price

Note: We do NOT sell your personal information.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent and contractual necessity
• Data Protection Officer: Contact us for DPO information
• Right to Lodge Complaint: You can file a complaint with your local data protection authority

12. Third-Party Links

Our service may contain links to third-party websites or services:

• Google Workspace Marketplace
• PayPal payment pages
• AI provider documentation

We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes:

• We will update the "Last Updated" date
• We will notify you via email or in-app notification
• We will provide a reasonable notice period
• Continued use after changes constitutes acceptance

14. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

• Notify you within 72 hours of discovery
• Explain what happened and what data was affected
• Describe steps we're taking to address the breach
• Provide guidance on protecting yourself

15. Business Transfers

If Neural Draw AI is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

17. Your Consent

By using Neural Draw AI, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use our service.

18. Summary